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We deserve better!  The HOA Management contract is one of our largest expenses as owners.  Yet FirstService Residential hasn't lived up to expectations when it comes to protecting our investment in our homes.  We have concerns about staff who are not proactive, do not walk our parcels, and who often seem unfamiliar with covenants and restrictions.  

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This is a tool to share our frustrations, concerns, and dismay directly with the owners of FirstService Residential.  We have faith in our HOA board of directors, and they are doing a good job, but they may not always be aware of the range of issues with FirstService Residential.  This tool is intended to help them track concerns as well.

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Please note that this website is for information sharing only and is not affiliated with our board of directors or the association.  This site is run by owners for owners.

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As owners, you have legal rights, and your attorney should be consulted for any concerns, such as illegal rentals, Airbnb properties, lack of covenant enforcement (including painting, landscaping, and turf), and nuisance issues (including cars with expired tags), and an unkempt commercial lot, all of which can impact your quality of life and home values here in the greater Laurel community. 

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PROTECT OUR HOME VALUES

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SHARE YOUR COMPLAINT ABOUT FIRSTSERVICE RESIDENTIAL TO DAVID DIESTEL, ROBERT CARDOZA, TRENT HARRISON, MICHAEL MENDILLO

COMPLAINT/VIOLATION INFORMATION

What issue are you writing about?
Illegal rentals/AirBnb
Problem with common area landscaping
Cars with expired tags/plates. Parking.
Homeowner not maintaining his/her landscape and turf.
Poor homeowner maintenance such as rotting wood, paint, damaged doors/windows.
HOA management staff not responsive. Poor customer service.
Trash in common area.
Damaged amenities such as trails, courts, benches, playgrounds, etc.
Did you report the issue to the HOA management staff?
Yes
No

YOUR CONTACT INFORMATION FOR FOLLOW-UP

Are you a homeowner? (Only complaints from owners will be forwarded.)
Yes
No
Would you be willing to serve on a contract committee to select a new management company? Would require a brief comittment over approximately four weeks.
Yes
No

Only complaints from homeowners will be forwarded to the owners of FirstService Residential and the HOA board.

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